- Telecaller
Job Summary
We are looking for a confident and customer-focused Telecaller to handle calls, communicate with customers, explain company services, and support business development activities.
Key Responsibilities
- Make outbound calls and handle incoming customer queries.
- Explain company products and services clearly to customers.
- Follow up with leads and maintain customer records.
- Identify customer requirements and provide relevant information.
- Schedule appointments and coordinate with the concerned team.
- Maintain daily call reports and follow-up details.
- Achieve assigned calling and follow-up targets.
Required Skills
- Good verbal communication and interpersonal skills.
- Confident and professional phone manner.
- Basic computer and data-entry skills.
- Good listening and convincing abilities.
- Strong follow-up and customer-handling skills.
- Ability to work with targets and deadlines.
- Freshers with good communication skills can apply.