Call Center Executive

Key Responsibilities: Handle inbound and outbound calls to prospective students Explain course details, fees, duration, and benefits clearly Convert enquiries into student admissions Maintain follow ups with interested leads via calls & WhatsApp Support offline and online enquiries Achieve daily call targets and monthly admission targets Maintain accurate records of calls and leads in CRM / Excel Coordinate with counsellors, trainers, and management Attend team meetings and meet deadlines consistently Eligibility Criteria: Minimum qualification: 12th / Any Graduate Good communication skills in Tamil, English & Malayalam Basic computer knowledge (MS Excel, Google Sheets, WhatsApp, Email) Experience in education, training institute, or telecalling is an added advantage Freshers with good communication skills can apply Required Skills: Strong convincing & negotiation skills Polite and professional telephone etiquette Ability to handle pressure and targets Self-motivated and result-oriented Good listening and interpersonal skills Working Hours Full-time: 6 days working (Sunday holiday / as per academy policy) Salary & Benefits: Fixed salary + Attractive performance incentives Career growth opportunities Friendly work environment Training provided Job Types: Full-time, Permanent, Fresher Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person