Call Center Executive

- Job Role : Telecaller
Key Responsibilities:
- Handle inbound and outbound calls to prospective students.
- Explain course details, fees, duration, and benefits clearly.
- Convert enquiries into student admissions.
- Maintain follow ups with interested leads via calls & WhatsApp.
- Support offline and online enquiries Achieve daily call targets and monthly admission targets.
- Maintain accurate records of calls and leads in CRM / Excel Coordinate with counsellors, trainers, and management.
- Attend team meetings and meet deadlines consistently.
Eligibility Criteria:
- Minimum qualification: 12th / Any Graduate
- Good communication skills in Tamil, English & Malayalam
- Basic computer knowledge (MS Excel, Google Sheets, WhatsApp, Email)
- Experience in education, training institute, or telecalling is an added advantage
- Freshers with good communication skills can apply
Required Skills:
- Strong convincing & negotiation skills Polite and professional telephone etiquette
- Ability to handle pressure and targets
- Self-motivated and result-oriented
- Good listening and interpersonal skills
Working Hours
- Full-time: 6 days working (Sunday holiday / as per academy policy)
- Salary & Benefits: Fixed salary + Attractive performance incentives
- Career growth opportunities Friendly
- work environment Training provided
Job Types: Full-time, Permanent, Fresher
Benefits: Cell phone reimbursement Paid sick time Paid time off
Work Location: In person